Do’s and don’ts’ at the port

The engines in two of our vehicles were wrecked after only 30 thousand miles thanks to the extremely steep and rough hill outside our house. A benefactor arranged for replacement reconditioned engines to be shipped, and also for a mechanic to fly out when they arrived and put them in the vehicles.

To clear goods for Mercy Ships at the port we usually pay an agent a very generous fee, which provides an efficient service, and things can be delivered the day after unloading. On this occasion in the name of economy we chose ‘cheaper’ agent.

6 weeks later, and innumerable phone calls, many emails, and a yet to be finalised increased price the engines arrived at the hospital. The visiting mechanic was already well into his week’s visit and it was only through several direct face-to-face meetings that the strings of promises turned into reality.

Remember:
1. Penny pinching is not always an economy
2. Africans prefer the face-to-face approach

Relief and celebration is shown on the faces!